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Yale University Lists a Set of Soft Skills Managers & Companies look For!

September 20, 2020

BY Wm. Randy McKinley | President & CEO of The Company Doctors

In Businesses today, soft skills are among the most coveted skills sought by Hiring Managers and Managers.

 

You may ponder why, but soft Skills are easily transferrable skills and are not necessarily associated to a specific job, which is a win for the company.  Soft Skills benefit the organization far beyond the specific job, by impacting culture and the person who has these skills has potential for growth and taking on different roles.


The reason Soft skills are so important is because they revolve around personal relationships, character, attitude, help build stronger relationships, increase work performance, and improves the teams work performance.

 

After working with many companies, it was refreshing to see Yale University’s short list of desired soft skills that supported our own real-life experiences. 

 

Below is that short list of Soft skills that were identified, plus examples of desired behaviors we are seeking and our course recommendations that support the growth of these desired behaviors.


(Learn more about a course by just clicking on it)

 

Communication

Listens effectively and demonstrates the ability to express ideas orally and in writing as required.

         Recommended Interactive Online Soft Skills Courses from our Library:

              Business Writing

            Collaborative Business Writing

             Assertiveness and Self-Confidence

             Communication Strategies

             Interpersonal Skills

             Personal Branding

             Improving Self-Awareness

             Public Speaking

             Body Language Basics

             Presentation Skills

             Proposal Writing

             Facilitation Skills


Customer Service

Courteous, helpful; understands and responds to the needs of customers and colleagues; anticipates needs.

         Recommended Interactive Online Soft Skills Courses from our Library: 

              Anger Management

             Stress Management

             Call Center Training

             Contact Center Training

             Sales Fundamentals

             Overcoming Sales Objections

             Customer Service

             Customer Support

             Handling a Difficult Customer


Dependability

Reliable; understands assignments and meets deadlines; worthy of trust.

              Recommended Interactive Online Soft Skills Courses from our Library:

              Accountability in the Workplace

            Meeting Management

            Organizational Skills

            Project Management

            Time Management

            Goal Setting and Getting Things Done

            Personal Productivity

            Attention Management


Initiative

Self-starter; resourceful; develops ideas and methods to enhance the work unit.  Identifies and participates in training opportunities.

             Recommended Interactive Online Soft Skills Courses from our Library:

             Accountability in the Workplace

            Assertiveness and Self Confidence

            Entrepreneurship

            Taking Initiative

            Leadership and Influence

            Self-Leadership

            Servant Leadership


Teamwork

Works cooperatively with others and offers assistance and support when needed; adaptable and open to change.

             Recommended Interactive Online Soft Skills Courses from our Library:

             Improving Self-Awareness

            Social Intelligence

            High Performance Teams Inside the Company

            High Performance Teams Remote Workforce

            Team Building Through Chemistry

            Virtual Team Building and Management

            Team Building for Managers

            Teamwork and Team Building


Work Quality

Demonstrates accuracy, thoroughness and attention to detail in a timely manner; ability to prioritize based on importance; organized.

             Recommended Interactive Online Soft Skills Courses from our Library:       

             Business Writing

            Collaborative Business Writing

            Organizational Skills

            Project Management

            Attention Management

            Goal Setting and Getting Things Done


Confidentiality

No Gossip.  Keeping information private, especially sensitive information like HIPPA.

             Recommended Interactive Online Soft Skills Courses from our Library:    

             Human Resource management

            Office Politics for Managers

            Business Ethics

            Business Etiquette


Critical Thinking

Careful thinking directed to a goal.

             Recommended Interactive Online Soft Skills Courses from our Library:

             Creative Problem Solving

            Developing Creativity

            M-learning Essentials

             Lean Six Sigma for Business

            Critical Thinking

            Social Learning

            Change Management


Professionalism

Neat, Clean, and appropriate Attire and personal hygiene; a positive attitude, excellent attendance and acceptable standards of treatment in relationships with colleagues.

            Recommended Interactive Online Soft Skills Courses from our Library: 

             Social Media in the Workplace

            Digital Citizenship

            Interpersonal Skills

            Personal Branding

            Anger Management

            Being a Likeable Boss

            Improving Self Awareness

            Social Intelligence

            Telephone Etiquette

            Coaching and Mentoring

            Office Politics for Managers

            Business Etiquette

            Delivering constructive Criticism

            Developing Corporate Behavior

            Civility in the Workplace

 

The Company Doctors understands this winning scenario of soft skills vs hard skills for the companies we serve. 

Whether it is onsite skills training from one of our Business Advisors or wanting to leverage our E-Learning platform we are there to support.

 

Our Virtual Learning Academy has 141 Interactive Business Online Skills courses to build the desired Business Behavior!

        All our courses include: Quick reference Guide | Certificate of Completion | Lifetime Validation # | Audio Book | E-Book

        

         Option #1: Buy them individually at $99 each (coupon codes are available upon special request)

       Option #2: Monthly Subscriptions Access to ALL courses | 24x7 | costs range from $9-$2 a month based on plan



SUPERCHARGE YOUR BUSINESS SKILLS WITH THIS SPECIAL


COUPON CODE = Winning2020

Select a Course | Enter Coupon Code at check | Final price is only $10

Limit 1 course per customer please | Limited time only

 

Visit our Virtual Learning Academy Catalog below


Visit our Virtual Learning Academy at https://thecompanydrs.learnworlds.com/ to view Subscription


Don't hesitate to reach out to us at Clients@thecompanydrs.com - call 1-866.387.5314 or

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